Plumbing Call Flow — Website & Signup Privacy Policy

Effective Date: January 4, 2026

This Privacy Policy explains how information is collected and used when you request, configure, or activate Plumbing Call Flow services through this website.

Plumbing Call Flow is operated and provisioned through our secure onboarding platform, Lead Portal Hub, which prepares your account, billing setup, and initial configuration.

By submitting information through this website, you consent to the practices described in this Privacy Policy.

After activation, ongoing call handling, call summaries, and operational communications are handled inside the Plumbing Call Flow platform and governed by the Plumbing Call Flow Platform Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Contact Information — such as your name, business name, phone number, and email address.

Business Information — including service area, operating hours, service descriptions, and business details used to configure the service.

Account Setup Information — onboarding preferences, call handling instructions, and configuration details needed to prepare your Plumbing Call Flow account.

Billing Initiation Information — subscription selection and payment authorization details submitted through secure third-party payment processors. We do not store full payment card details.

Usage and Technical Data — such as IP address, browser type, device information, and interactions with this website.

Communications — messages you send to us, onboarding communications, and support inquiries.

2. How We Collect Information

Information may be collected when you:

• Submit a signup or onboarding form
• Request activation of the service
• Contact support
• Respond to emails from us
• Interact with the website

Some information may be collected automatically through cookies, analytics tools, or similar technologies.

3. How We Use Information

We use collected information to:

• Create and configure your Plumbing Call Flow account
• Prepare your AI Phone Agent settings and website assets
• Process subscription setup and billing authorization
• Send onboarding instructions and service activation notices
• Provide customer support
• Improve onboarding experience and system reliability
• Prevent fraud or misuse
• Comply with legal or regulatory obligations

This website is used only for account setup and administrative communication purposes.
It does not send customer outreach messages on your behalf.

4. Transition to the Plumbing Call Flow Platform

After your account is activated, ongoing service operation occurs within the Plumbing Call Flow platform.

This includes call answering, call routing, summaries, and optional messaging features.

Those activities are governed by the Plumbing Call Flow Privacy Policy, which applies once the service becomes operational.

5. Sharing of Information

We do not sell or rent personal information.

Information may be shared only with trusted service providers necessary to operate the onboarding process, including:

• Payment processors
• Email delivery services
• Hosting and infrastructure providers
• CRM and account provisioning systems

These providers may access information only as necessary to perform services on our behalf and must maintain appropriate confidentiality and security safeguards.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to support functionality, analytics, and performance improvements.
You may disable cookies in your browser settings, though certain features may not function properly.

We may also use remarketing technologies from platforms such as Google or Meta to show relevant information about our services. These technologies use cookies or similar identifiers and do not provide us direct access to personal accounts or private platform data.

7. Data Retention

We retain information only as long as reasonably necessary to:

• Complete onboarding and account creation
• Maintain business records
• Comply with legal obligations
• Prevent fraud or misuse

You may request deletion of onboarding information, subject to legal or operational limitations.

8. Data Security

We use commercially reasonable safeguards to protect information.
However, no system can be guaranteed to be completely secure.

9. User Rights

Depending on applicable law, you may request to:

• Access your information
• Correct inaccuracies
• Request deletion
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

10. Children’s Privacy

This website is intended for business use and is not directed to individuals under 18 years of age.

11. International Users

The website is operated in the United States.
If you access the website from outside the U.S., you consent to transfer and processing of information in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Information

Lead Portal Hub
Operated by: Ira Blatt & Associates
Merced, California
Email: [email protected]

Ownership Disclosure
Plumbing Call Flow and Lead Portal Hub are services owned and operated by Ira Blatt & Associates, Merced, California.